krampus can give her reassurance whenever, it doesn't need to be now, so we might as well do the thing we can do ourselves?
also consider Cecilia's needs, whether something would help her or not probably depends on what sort of person she is? i think having an example of a similar situation where someone similar screwed up and things still worked up should give her more confidence that she's not bound by her mistakes (as is telling her you believe her, to a lesser extent?)
[X] - By telling her about a past spirit you met, of a person in a similar situation as hers. Maybe it could help.
[X] - By showing that you believe in her. And you think you can make something that can cheer her up.