Hermione learns a thing

Reminds me of a bit on B5, where Molari recounts a similar story about a spot being guarded to protect a flower, generations after it had withered.

Makes me wonder if the writers knew the joke.
Or one of the many many variation upon the same joke. There's a version of it of a tradition of cutting off the head of a fish before steaming it, and turned out the original reason was the dish is too small to fit the entire fish.
 
A lot of that is due to a bad case of "That's not my job man". The installer is only concerned with getting the service working at the customers location. They are equipped with, generally, a bucket truck to access the main lines on the poles along with various tools, parts, and cable to get the product down to the ground and over to the customers service entrance point. Once the service is working, they're done. The one tool they DON'T have is a ditcher, thus they leave the cable strung out on the ground, leaving a little extra because the ditch line may vary and you can't really bury a banjo string, where it gets in the customers way and is occasionally destroyed by either pets or rogue lawn equipment while waiting, sometimes for weeks, for the guy whose sole job it is to come bury the line. They are generally not equipped or sometimes qualified to shorten the line. That's how you get the coils of wire. If you get a good ditcher, the coils are left in the alley. Bad ditchers leave it wherever. Really bad ditchers get to repair other things they cut putting the cable that brought you your nifty high speed internets into the ground. Unimportant things like phone lines, water lines, gas lines, etc.



[/ISPOILER]

The techsuportgore subreddit is both a blessing. And a curse
 
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Or one of the many many variation upon the same joke. There's a version of it of a tradition of cutting off the head of a fish before steaming it, and turned out the original reason was the dish is too small to fit the entire fish.

The version of this one that I heard of was the end of a turkey cut off so it would fit in the oven and the daughter not realizing that was the reason carrying it on to the next generation.
 
This makes me think of Wizards as very similar to the Mechanicus from Warhammer 40k... just with magic, and a pinch more freedom in what they do.
 
Really bad ditchers get to repair other things they cut putting the cable that brought you your nifty high speed internets into the ground. Unimportant things like phone lines, water lines, gas lines, etc.

That happens a lot. Especially when something someone else installed is even slightly in the way of what is being installed now. There was one house I lived at once, sharing rent with several other people, where every few days it was random who had internet and who didn't, because each tech prioritized their task over all other existing wires.

it turned out all the techs were just disconnecting one existing internet line to make room to plug in the one they were there to connect. The proper way was to remove the old junction box and install a new one with more connectors, but that would be more work, so...

We eventually got it fixed when I tracked down and escalated to the installation contractor's owner, not just the supervisor at a phone center.
 
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That happens a lot. Especially when something someone else installed is even slightly in the way of what is being installed now. There was one house I lived at once, sharing rent with several other people, where every few days it was random who had internet and who didn't, because each tech prioritized their task over all other existing wires.

it turned out all the techs were just disconnecting one existing internet line to make room to plug in the one they were there to connect. The proper way was to remove the old junction box and install a new one with more connectors, but that would be more work, so...

We eventually got it fixed when I tracked down and escalated to the installation contractor's owner, not just the supervisor at a phone center.
At least that's a less expensive solution even if they have to replace the tap and box completely you're looking at well under a grand. A single coax line is fairly inexpensive as those things go, even if they have to completely replace the line instead of repairing it you're looking at less than $1,500. Phone cables range from that level to hundreds of thousands depending on size and location.
The worst one that any of my customers were affected by happened when a test well company decided to drill a two inch hole in this ladies front yard without calling for locates because, "Nobody would run anything down a residential street; utilities stick to the alleys". They managed to hit a major cross town tie cable consisting of three either 1200 or 1500 pair cables using the old style non-color coded conductors. That meant that the repair crews couldn't just strip things back and quickly identify which pair was which to splice in a repair section. Instead each individual wire had to be positively identified from each end back to the cut where the splicing crews then made their repairs before moving on to the next pair. Rumor had the repair cost at close to a million dollars and some said that their insurance refused to pay since they DIDN'T call for locates. Fiber can be a lot worse depending on just whose traffic you interrupt. Most ISPs get more than a little snippy if you break their stuff.
 
even if they have to completely replace the line instead of repairing it you're looking at less than $1,500

Which also happens a lot. Techs from competing companies will often cut competitor's wires to make room for their wire, instead of just disconnecting them.

a major cross town tie cable consisting of three either 1200 or 1500 pair cables using the old style non-color coded conductors

Oh dear. I'm not a phone tech per se, but there's enough crossover between that and my skill set that I'd have to say it was more likely over a million than close to but under. Yikes!
 
Much more common is 'standard practice' being applied where it is not needed. For example if a company makes product A and they always do X, when they start making product B they keep doing X even though it is not needed. Often this is because all the internal standards and documentation say "Always do X" because they were written before product B was invented.

I imagine that now if a witch or wizard brings in a fern to decorate their office and then retires the other employees will leave it exactly where it is and water it on schedule indefinitely just in case!
Don't tell me the 'Hardware Characteristics' section in the manual for the hardware-agnostic software is unnecessary!
 
It's not that bad in newer, planned subdivisions, but older neighborhood areas have a morass of spaghetti for lines.

Preach it, I live in a condo that had been built in an area with old (and I mean pre-WWI old) utilities when it came to water drainage.

The sheer WTF?!? expressions the plumbers did when they had to unbury and replace the main drainage (that had been plugged by a combination of roots from surrounding plantlife and other unmentionables) and discovered that it was a square shaped one made of brick-and-mortar was worthy the money our condo (and the neighbour, said drainage served theirs too) had to shell for the replacement.
 
Don't tell me the 'Hardware Characteristics' section in the manual for the hardware-agnostic software is unnecessary!
It's all about 'context'. Which can be a 'simple' (ha!) physical thing, or involve an incredibly complex web of relationships and required resources.

'But isn't the context obvious?' is a cry I've heard more than once. Yeah. Might be 'obvious' to you, now, but come back in three months once you've been doing something different, and tell me the same thing.

I've heard a lot of this be described as 'modelling failure'. Not only can't others be 'modeled', but the person can't effectively 'model' their own likely future state...

Of course, things will get simpler once you start dealing with HOPs as important bits of infrastructure. That you can't even see them, without the right tools, or specialist training, will cause no problems whatsoever!
:)

The sheer WTF?!? expressions the plumbers did when they had to unbury and replace the main drainage (that had been plugged by a combination of roots from surrounding plantlife and other unmentionables) and discovered that it was a square shaped one made of brick-and-mortar was worthy the money our condo (and the neighbour, said drainage served theirs too) had to shell for the replacement.

Least they didn't find-out that the 'piping' was a series of pottery vessels (amphora? with holes in the bottom?), literally tied together in a 'chain'... Good for making straight or curved runs, I guess...
 
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Of course, things will get simpler once you start dealing with HOPs as important bits of infrastructure. That you can't even see them, without the right tools, or specialist training, will cause no problems whatsoever!
"What's that?!"
"That's the first computer from sage Hermione, it's been working and running continuously since our museum got it. Please fix it."
" ... ... have you had a look at ... 'it'?"
"That's why we called an expert. You can do it, right? We even got the original documentation!"
"I bet that documentation doesn't include ... what is this? Tell me, how often did someone else fix it?"
"About once every two years since it's been in our museum; we don't have any data from before."
"And do you have documentation of the fixes?"
"No, it was only ever minor things. But for an expert, that won't be a problem, right?"
Relevant link: The Expert
 
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"What's that?!"
"That's the first computer from sage Hermione, it's been working and running continuously since our museum got it. Please fix it."
" ... ... have you had a look at ... 'it'?"
"That's why we called an expert. You can do it, right? We even got the original documentation!"
"I bet that documentation doesn't include ... what is this? Tell me, how often did someone else fix it?"
"About once every two years since it's been in our museum; we don't have any data from before."
"And do you have documentation of the fixes?"
"No, it was only ever minor things. But for an expert, that won't be a problem, right?"
Relevant link: The Expert
Answer, if there's any wiggle room, should be...

"There'll be an initial consultation phase, which needs to paid for. After than, you will receive a brief report on whether we wish to bid to do the job or not. If we are not willing to do the work, and you pay us enough for a follow-up report, we'll document why we are not willing to do the work."

"Here's a, free, brief document we've found sometimes useful. It covers documentation of maintenance, including this fascinating thing called a 'change log'..."

"In fact, we've been told having a 'change log' increases the historical value of artifacts. Something called 'provenance', apparently..."

((Life gets interesting when you start applying concepts like provenance to data, and to systems which mess with data... Scary, but interesting. :) ))
 
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I really like it that language allows to express concepts like 'should' ... because from my experience, the business decision and the feasibility of the project are between slightly to completely disjunct.
Maybe adding HOP-based artificial intelligence to the business decision process would improve things? :)

"My invisible shoulder angel suggests..."
:)
 
So anyway, there has to be a handful of magicals out in the world (in Harry Potter) that are fulfilling some sort of esoteric ritual that does 'something' in the grand scheme of things.
This reminds me of Load Bearing Internet People.

Someone in the magical world somewhere is doing a monthly/yearly maintenance job for little or no pay, zero recognition, but their work is relied on by a huge amount of other services.

Eg. someone doing leyline maintenance at the 'dead end' job of Stonehenge to "keep the muggles from discovering the magic there" whose instructions are actually to re-align the lines to feed the Ministry of Magic's and Diagon Alley's wards...
 
Oh dear. I'm not a phone tech per se, but there's enough crossover between that and my skill set that I'd have to say it was more likely over a million than close to but under. Yikes!
Could well be. I'm not aware of anyone who got a straight answer as to final cost to the drilling company only that they got left holding the, very expensive bag. I found out about it after my then largest customer called in a panic because all but one of their multiple phone lines were dead. Ma Bell told me it was a 'major outage' when I called it in w/ close to thirty lines out. (This was in the late 90's before most large companies got moved to digital service of some kind and the old copper lines were still the most common type.) I only found out 'How Bad' it was the next morning from the news as it was a locally very big deal. I did a drive by out of curiosity that morning and couldn't get a direct look due to the shear number of official Telco vehicles and personel surrounding the site. Found out later that they had six splice crews, (one for each end of each damaged cable), in a pit you could drop at least two Suburbans into with another six crews at the endpoints of said cable to facilitate identification. Took them three days for the repairs and the lady got a new yard and driveway as Ma Bell had to dig it up to get to the breaks.
Object lesson for all: If you're going to dig, call for locates!!!
 
A question: what would have been the difference of what the company had to (at best guess) pay for the damages vs what they would have paid if they had called the locates before drilling?
If you don't call you are liable for the full cost of any repairs,
If you DO call and hit something in an area marked as clear you are NOT held financially liable.
A difference of $ 0.00 vs $ Ka-Ching!!!
 
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If you don't call you are liable for the full cost of any repairs, If you DO call and hit something in an area marked as clear you are NOT held financially liable. A difference of $ 0.00 vs $ Ka-Ching!!!
Presumably this is all based on GISs, which have only been around from some time in the 1990s. So, maybe, 25yrs, a generation. Before that I'm guessing you'd rely on town/city planning and maintenance tracking maps? One of the reasons planning permission is required for things, so such info is actually filed?

HLaT is before the GISs, so you're hoping people are fanatical enough about keeping the paperwork straight...
 
Presumably this is all based on GISs, which have only been around from some time in the 1990s. So, maybe, 25yrs, a generation. Before that I'm guessing you'd rely on town/city planning and maintenance tracking maps? One of the reasons planning permission is required for things, so such info is actually filed?

HLaT is before the GISs, so you're hoping people are fanatical enough about keeping the paperwork straight...
Nope, although it may well be referenced. When you call for locates you are required to mark the area that you are wanting to dig in and then all of the affected utilities are notified. They then send out a crew, (generally a single person), to utilize locating equipment to then mark the area with the location and routes of their facilities. If those markings go through the area you are digging in you are expected to take care, (hand dig), in those locations.
If you've ever wandered past a construction site and seen various colored paint markings showing circles or dashed lines with the name of the utility, that's what those are. Surface markings showing the approximate position of buried assets.
 
Nope, although it may well be referenced. When you call for locates you are required to mark the area that you are wanting to dig in and then all of the affected utilities are notified. They then send out a crew, (generally a single person), to utilize locating equipment to then mark the area with the location and routes of their facilities. If those markings go through the area you are digging in you are expected to take care, (hand dig), in those locations.
If you've ever wandered past a construction site and seen various colored paint markings showing circles or dashed lines with the name of the utility, that's what those are. Surface markings showing the approximate position of buried assets.
Hmm. I wonder if a HOP can replace things like ground-penetrating radar? Might let you see a 3d model of the area you want to work with? Tie the HOP to your safety helmet, so you get 'X-ray Vision'?

Getting annotation as to who is responsible for what you can see would be another matter, though...
 
I'm reminded of the Harrison Clocks. The British Museum managed to locate the original H1 and it was all banged up, so they assigned a guy to repair it. Only it was such a mess he basically had to rebuild it, and despite having Harrison's own notes on how to build it, he couldn't skip straight to the end. He basically had to rebuild it, then iterate each and every change Harrison made in sequence, which was like 1000 small tweaks.


Back in 2009 a company DID call to mark buried lines, only to discover a line while digging. About 30 minutes later the Goddamned CIA arrived demanding to know why their top secret unmarked data line had been severed! TrueStory! (IIRC they were found to not be at fault since the CIA had not reported the line's location and thus they couldn't be blamed for hitting a wire that they couldn't know about)
 
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