Alectai said:
Because whoever wrote it was genuinely retarded. He never spoke with the other people writing the book at any point, and was told 'You're making the champions of Exalted Hell! Go write their background information!' So he basically wrote the whole thing as being an entire splat of horrible atrocities upon atrocities and evil for the sake of being cartoonishly evil, and the Infernals having zero free-will, and are horribly raped and tortured when brought to Malfeas.
And that for some reason, despite all this abuse, they all universally follow the party line.
It's literally toxic to the setting, as it turns the PCs into NPC sock puppets, and removes their own free will completely. As a direct result of this, they're considered the most universally evil character type--even more evil then the World Killing Weapons that are the Abyssals! (Because redemption is a base assumption for them, while Infernals are Infernals until death).
In short, the first two chapters, since it's in the published book, and includes no options for the PCs to be anything but Killfuck Soulshitter, causes many people who refuse to accept material outside the published books to relegate Infernals to being an Antagonist Only character type, and ban them from play accordingly (Or otherwise mis attribute them)
I could rant for days about the injustice of it all (And White Wolf's criminal lack of oversight when it comes to Freelancers--one of the reasons I like the Ink Monkeys so much is that they at least talk to each other, and coordinate their writing so they're not creating broken material or contradictary information!)
Basically, this. It's toxic because it doesn't give you reasons why you'd actually want to play a GSP. And also because... Exalted!Hell is not a typical hell, by any means. In fact, quite the opposite; it's a strange, alien place, but there's not really anything particularly
evil about it, per sé. Yes, it's a horribly place for humans, and it's a broken society where only strength matters, but part of the thing is that it was the Exalted and the Incarna that set it up that way. Basically, it's a prison, and therefore the denizens act like prisoners; they form gangs, clustering together to try to get safety from the place, fighting over resources and territory. Chapter 1 utterly loses this strange, alien beauty, for rape and violence which could fit into any other fantasy hell (as well as getting Adorjan completely wrong, because she's not a pseudo-Neverborn-obsessed-with-killing-everything; she's our darling Yander Joker-Buddha, who'd cut off your legs because they weigh you down and stop you running quickly enough).
But all that's almost irrelevant. Simply, this is meant to be the Infernal book, not the Yozi book, and this falls into the same trap as 1st Ed Alchemicals, in that it doesn't focus on the GSPs, but on the Yozi and the Reclamation, and so it limits the GSPs, with the idea that they're "meant" in game play to be playing Reclamation games. It's like an Abyssals book which only talks about the Deathlords and their plans, and makes no provision for Renegades, except worse, because Ren!Abyssals still kill the world due to Resonance. There is
nothing like that for GSPs; an independent GSP can do anything that an independent Solar can, storywise, but... well, with a more interesting focus. Mind-raping a society into obedience with the horribly effective Solar Socialise Charms is boring, compared to doing it the GSP way, with Cecelyne charms.
Actually... after discussion with friends... yes, GSPs are almost more akin to nega-Sidereals, in the way that Abyssals are nega-Solars, in the way you play; you have a tool kit, and you have to try to use it to solve a problem.
That's why Chapter 7, in Infernals, which is the Storyteller's Chapter, is a much,much better thing, because it's what explains that actual GSP characters are doing, and how they're just as free-willed as Solars.